Today’s Boston Globe has a front page story about the struggles that online review sites like Yelp and Review websites try to thwart false customer ratings http://b.globe.com/16YWPwJ via @BostonGlobe
Yelp Reviews: What You Need to Know | Inc.com http://www.inc.com/john-mcdermott/yelp-what-you-need-to-know-about-reviews.html